Legal
Privacy Policy
Effective April 20, 2026
1. Who we are
KriyaX Labs (“KriyaX Labs”, “we”, “us”, “our”) is a GST-registered proprietorship based in Mangalore, Karnataka, India, operating the website kriyaxlabs.com and providing software development, AI, and product services.
This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over it.
2. Information we collect
We collect the following categories of data:
- Information you provide. Name, email, company, project details, and any other information you submit via our contact form or email.
- Usage data. Pages visited, approximate location, device and browser information, and interaction patterns collected via analytics.
- Cookies and similar technologies. Used for analytics and performance measurement (see Section 6).
3. How we use your information
- Respond to inquiries and deliver requested services.
- Provide, maintain, and improve our website and services.
- Send transactional communications and, where you have opted in, marketing updates.
- Comply with legal and tax obligations (including GST).
- Detect and prevent fraud, abuse, and security incidents.
4. Legal basis for processing
We process personal data on the basis of your consent, the performance of a contract, our legitimate business interests (for example, operating and improving our services), and to comply with legal obligations.
5. Sharing your information
We do not sell your personal data. We share it only with:
- Service providers that help us operate the website and services (hosting, analytics, email, CRM). These providers are bound by confidentiality and data-protection obligations.
- Authorities when required by law, court order, or to protect our rights.
- A successor entity in the event of a merger, acquisition, or sale of assets.
6. Cookies and analytics
We use Google Analytics and Meta (Facebook) Pixel to understand how visitors use our website and to measure the effectiveness of our marketing campaigns. These tools set cookies on your device. You can control cookies through your browser settings or opt out of analytics tracking using tools such as the Google Analytics opt-out browser add-on.
7. Data retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations (including tax records for the periods required under Indian law), and to resolve disputes.
8. Data security
We implement reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure; we cannot guarantee absolute security.
9. International transfers
We may store and process data on servers located outside India. Where we transfer data internationally, we take steps to ensure appropriate safeguards are in place.
10. Your rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for processing where consent is the legal basis.
- Object to or restrict certain processing.
- Request data portability.
- Lodge a complaint with the relevant data authority.
To exercise any of these rights, email hello@kriyaxlabs.com.
11. Children's privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page reflects the most recent version. Material changes will be communicated via our website.
13. Contact
Questions or concerns? Reach us at hello@kriyaxlabs.com or at our registered business address:
KriyaX Labs
Door No: 13, Vertex Workspace, Gateway Building
MG Road, Ballalbagh, Mangalore — 575003
Karnataka, India